⚠️ IMPORTANT: First-Time Access & Safety Induction
We operate a fully automated, humanless facility. There may be no staff on-site to assist you in person.
For your own safety and the security of the site, your access code will NOT be active until you have completed the mandatory Safety Induction. Our staff must guide you through the safety procedures before you can enter.
- Please ensure you have scheduled or completed this induction before arriving at the gate, otherwise, your code will not open the door.
How to Find Your Gate Code
Once your induction is complete, follow these 4 simple steps on your mobile phone to find your entry code.
Step 1: Go to our website
Open your mobile browser and go to birminghamselfstorage.uk.
Look for the menu icon in the top left corner
Step 2: Log in to your account
Tap the menu and select Login, or Click Here to jump directly to the login page
then enter your email address and password.
Step 3: Tap “Access & more”
Once logged in, you will see your unit details.
Scroll down and tap the blue link that says Access & more.
Step 4: View your Access Code
A pop-up window will appear showing your unique Gate Code.
💡 Top Tip: Using the Keypad
When you arrive at the gate or door keypad, enter your code followed immediately by the Hash (#) key. You will hear the “Door Open” voice.
