⚠️ IMPORTANT: First-Time Access & Safety Induction
We operate a fully automated, humanless facility. There may be no staff on-site to assist you in person.
For your own safety and the security of the site, your access code may NOT be active until you have completed the mandatory Safety Induction. Our staff will guide you through the safety procedures.
How to Find Your Gate Code
Follow these 4 simple steps on your mobile phone to find your entry code.
Step 1: Go to our website
Open your mobile browser and go to birminghamselfstorage.uk.
Look for the menu icon in the top left corner
Step 2: Log in to your account
Tap the menu and select Login, or Click Here to jump directly to the login page
then enter your email address and password.
Step 3: Tap “Access & more”
Once logged in, you will see your unit details.
Scroll down and tap the blue link that says Access & more, refer to the screenshot to the left ->
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Step 4: View your Access Code
A small window pop-ou to show the “om-notes” and “Gate Code”, as per screenshot below:
Step 5: Access the site
The section below only applies to the Duddeston/Saltley site. Click here for Access Information for Digbeth/Highgate Site.
💡 Top Tip: This site features double security gates, and their codes are different.
5.1 The main gate remains open during normal office hours, so you can just drive in. For out of hours access, please use the code contained in the “om-notes”.
5.2 Gate to the storage yard: please type the “Gate Code” followed by # into the keypad to open the gate, as per image below.
Note: If you booked indoor pallet racking spaces, it is NOT possible to access your pallet out of hours.
FAQs: Accessing the Site & Your Unit
Q1. What time do your site open? When can I access my unit?
Answer: You have 24/7 access.
We operate differently from traditional self-storage. Our facility is fully automated (“humanless”), meaning you can arrive, unlock the gates, and access your unit at any time, day or night, without needing staff on-site. Note: if you booked indoor pallet racking spaces, it is NOT possible to access your pallets out of hours.