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You’ve probably seen it before. A child shouts “Alexa, switch on the living room!” and the lights come on instantly. Nobody touches a switch. Nobody even stands up. It feels like magic, and you think: If a ten-year-old can do this, surely automating a self storage building should be easy. That technology is IoT. The…

After digging into the numbers in Chapter 11, one thing became painfully clear: if you want to survive in self storage, you need to automate as much as you reasonably can. Costs rise faster than revenue, and the only “flexible” cost you can truly control is staff time. So the question wasn’t whether I needed…

“Humanless” self storage doesn’t literally mean a warehouse with no staff at all. Some parts of the operation will always require human involvement — especially anything related to safety and responsibility. For example, every new customer still needs a proper induction: These are things no app, chatbot, or fancy lock can replace. But “humanless” does…

My instinct told me that self storage should be a good business.But instinct alone doesn’t pay the bills — or offset £2,000 per month in business rates and utilities on an empty building. So I decided to dig into the facts.Not glossy marketing brochures or industry hype — but the actual financial accounts of some of the…

Unlike residential estate agents — where quality varies wildly from region to region — the commercial property world is far more consolidated. Most major players operate nationwide, with only a handful of smaller firms specialising in particular regions. For most of my career, I actually had decent experiences with commercial estate agents. In the early…

Over the past two decades, the UK — like the rest of the world — has seen an explosive rise in e-commerce. New warehouses popped up everywhere, and old buildings were converted into logistics hubs at a dizzying pace. According to the ONS report “The Rise of the UK Warehouse,” the number of UK premises…