Author: admin

  • Chapter 10: The Commercial Estate Agent

    Chapter 10: The Commercial Estate Agent

    Unlike residential estate agents — where quality varies wildly from region to region — the commercial property world is far more consolidated. Most major players operate nationwide, with only a handful of smaller firms specialising in particular regions. For most of my career, I actually had decent experiences with commercial estate agents. In the early…

  • Chapter 9: The Installation Challenge

    Chapter 9: The Installation Challenge

    Over the past two decades, the UK — like the rest of the world — has seen an explosive rise in e-commerce. New warehouses popped up everywhere, and old buildings were converted into logistics hubs at a dizzying pace. According to the ONS report “The Rise of the UK Warehouse,” the number of UK premises…

  • Chapter 8. The Unreliable Managers

    Chapter 8. The Unreliable Managers

    People often imagine that small business owners have it easy — that we sit behind desks giving orders, delegate the hard work, keep all the profits, and enjoy flexible hours with plenty of freedom. Reality couldn’t be further from the truth. In a small business, when someone calls in sick, quits suddenly, or simply doesn’t…

  • Chapter 7. Unloading the 5-ton 8m Steel Racking

    Chapter 7. Unloading the 5-ton 8m Steel Racking

    The racking columns arrived in packs — each roughly five tons in weight and eight metres long. My forklift looked tiny beside them, more like a toy than a machine. I stood there, hands on hips, thinking, How on earth am I going to unload these monsters? You might ask, “Didn’t you expect them to…

  • Chapter 6. The Unexpected Price War

    Chapter 6. The Unexpected Price War

    I hadn’t even begun negotiating when it happened. Both factories, eager to break into the UK market, saw my project as their golden ticket — their first UK demo site. And before I could even open my mouth, they were already competing with each other. Emails flew back and forth like a ping-pong match.Prices dropped…

  • Chapter 5. The Massive Workshop

    Chapter 5. The Massive Workshop

    I’ve visited many factories over the years — some impressively large, filled with the rhythmic clanging of metal and the hum of production.Our monitor arm supplier, for example, has about eight workshops, each roughly 40 by 100 metres. At the time, I thought that was big. Then I visited the automated warehouse racking factories. To…

  • Chapter 4. The Automated Warehouse Racking

    Chapter 4. The Automated Warehouse Racking

    Like many turning points in life, this one started by accident. I was idly browsing Alibaba, looking for something painfully ordinary — racking protectors — when a small advert tucked between the listings caught my eye:“Clustered Warehouse System — High Density Storage Solution.” I almost scrolled past it. But curiosity, that persistent troublemaker, got the…

  • Chapter 3. The Real Burden That Crushed UK SMEs

    Chapter 3. The Real Burden That Crushed UK SMEs

    Growth is supposed to be a good thing.That’s what every business book, podcast, and motivational quote says, anyway.More staff, more sales, more space — the natural rhythm of success. But in the UK, growth often comes with a catch. Hidden behind the proud moment of signing a new lease lurks something far less celebratory —…

  • Chapter 2. The Warehouse Crisis

    Chapter 2. The Warehouse Crisis

    October 2023. Out of nowhere, our external warehouse partner dropped the bombshell: they were downsizing. Translation — “Please remove your 300 pallets of stock as soon as possible.” Three hundred pallets. That’s roughly the same as someone saying, “Move a mountain by Friday.” At Merit House on Stanhope Street, our warehouse and office were already…